Blog

Tips for Inspired Customer Service

You would think that the only prerequisite for being a Penmarc Inspired Spaces Installer would be to have some construction experience — maybe knowledge of how to use table saws and owning a leveler! Those are the first things we would look for on a resume. But customer service skills are equally significant to technical […]

4 Powerful Ways to Turn Every Failure Into Success

We have all experienced anxiety, embarrassment, or even a feeling of inadequacy due to a failure in class, on the job, or during an extracurricular activity. We learn early in life that failure hurts, and it’s hard to initially understand that “failure” is only a failure if you quit or give up. We have all […]

Preparing and Adapting to Change

With steady and ongoing shifts in technology and market trends, positively reacting to change in the workplace has never been more vital for both employers and employees. As Penmarc aims to continue its growth in 2023, installers and management alike must prepare for the inevitable changes that come with growing any successful business. When unprepared, […]

Embracing Change in the Workplace

Businesses constantly seek ways to change, adapt, and improve in our highly competitive world. Whether trying to increase revenue, profitability, turnover rate, productivity, or several other company goals, change is inevitable. While some individuals thrive on the challenges associated with change, others may dread it. As with any other aspect of business, you are better […]

Engagement & Empathy in a Remote Work Environment

In today’s ever-changing world, remote work is a concept that is becoming a more common and accepted practice. While safe and, at times, convenient, remote work still comes with its challenges. While working remotely, direct verbal interaction may be limited, leaving teams to rely on email or chat, which may not allow them to connect […]

Resolving Workplace Conflicts

As an installer, we understand that no matter how well you’re prepared for a job, unforeseen workplace conflicts can arise which can add an extra layer of difficulty to your installation. We’d like to offer some tips on proper ways to handle any workplace conflicts that Penmarc Installers might face and provide tools they can […]

Business school announces naming of Rose Center for Peer Mentorship

SEPTEMBER 22, 2022 Published by Campbell University The Lundy-Fetterman School of Business announced the establishment and naming of the Rose Center for Peer Mentorship at a luncheon during last week’s Leadership Summit. Because of the generous support of Meredith and Chandler Rose of Raleigh, the announcement culminates over a decade of programmatic mentoring within the school. Fifteen […]

Creative Problem Solving

Trim carpenters and installers, while both creative and skilled, still must rely on accurate blueprints and designs to ensure they build to the customer’s expectations and meet the desired results. Accurate prints make any installer’s job easier, but there is always the chance of unforeseen challenges that prevent the closet system from being installed exactly […]

Overcoming Obstacles

Critical thinking is the process of actively conceptualizing, applying, and evaluating information. This is done through observation, experience, and reasoning. Critical thinking is a useful skill in order to overcome obstacles. You never know when something could go wrong while working on an installation. At Penmarc, we believe all our installers must be masters of […]

Expressing Gratitude

A little bit of gratitude goes a long way At Penmarc, showing or giving gratitude toward your co-workers and clients is extremely important and should happen daily, both in the office and at every project or installation. “The grass is greener where you water it,” a favorite quote of mine by Wolfgang Puck, doesn’t immediately […]