Blog

Mastering Emotional Intelligence: A Gateway to Successful Leadership

This month for Leadership Live, our topic will be “Fact vs. Feelings: Leading with Emotional Intelligence.” But why is it important to differentiate between facts and feelings when implementing emotional intelligence into leadership? Let’s start by defining what emotional intelligence is. Emotional intelligence, in its most basic form, is about understanding and managing your emotions. […]

4 Great Tips for Building Stronger Relationships With Clients

Inside our highly competitive service industry, where Penmarc thrives, it is vital to keep positive, long-lasting relationships with clientele to maintain momentum and success.  Whether an organization has 10, 50, or 1000s of clients, you should treat each client with the utmost respect. Not only should you maintain your client relationships, but you should always […]

Tips for Inspired Customer Service

You would think that the only prerequisite for being a Penmarc Inspired Spaces Installer would be to have some construction experience — maybe knowledge of how to use table saws and owning a leveler! Those are the first things we would look for on a resume. But customer service skills are equally significant to technical […]

4 Powerful Ways to Turn Every Failure Into Success

We have all experienced anxiety, embarrassment, or even a feeling of inadequacy due to a failure in class, on the job, or during an extracurricular activity. We learn early in life that failure hurts, and it’s hard to initially understand that “failure” is only a failure if you quit or give up. We have all […]

Preparing and Adapting to Change

With steady and ongoing shifts in technology and market trends, positively reacting to change in the workplace has never been more vital for both employers and employees. As Penmarc aims to continue its growth in 2023, installers and management alike must prepare for the inevitable changes that come with growing any successful business. When unprepared, […]

Embracing Change in the Workplace

Businesses constantly seek ways to change, adapt, and improve in our highly competitive world. Whether trying to increase revenue, profitability, turnover rate, productivity, or several other company goals, change is inevitable. While some individuals thrive on the challenges associated with change, others may dread it. As with any other aspect of business, you are better […]

5 Tips on Practicing Self-Care This Holiday Season

As 2022 comes to a close, Penmarc enters its busiest time of the year! Our partners at The Container Store are holding their annual Elfa sale, which began December 7th and will run through February 12th. We are hoping to see record volume this year! While great for business, all that volume is a lot […]

Creative Problem Solving

Trim carpenters and installers, while both creative and skilled, still must rely on accurate blueprints and designs to ensure they build to the customer’s expectations and meet the desired results. Accurate prints make any installer’s job easier, but there is always the chance of unforeseen challenges that prevent the closet system from being installed exactly […]

Overcoming Obstacles

Critical thinking is the process of actively conceptualizing, applying, and evaluating information. This is done through observation, experience, and reasoning. Critical thinking is a useful skill in order to overcome obstacles. You never know when something could go wrong while working on an installation. At Penmarc, we believe all our installers must be masters of […]

Expressing Gratitude

A little bit of gratitude goes a long way At Penmarc, showing or giving gratitude toward your co-workers and clients is extremely important and should happen daily, both in the office and at every project or installation. “The grass is greener where you water it,” a favorite quote of mine by Wolfgang Puck, doesn’t immediately […]